# Connect Manager AI Context: Bi
> AI-Optimized View generated at 2026-05-09 16:25:38

## Business Intelligence for Hospitality

**Core Value Proposition:**
Turn your POS (Point of Sale) into a data machine. Optimize costs, predict demand, and maximize average ticket.

**Key Metrics & Features:**
1.  **Real-Time Analytics**: Monitor gross sales, pax (customers), preparation times, and open/closed status of all locations live.
2.  **Sales Analysis**:
    *   Top 5 Products (Margin vs Volume bubbles).
    *   Sales Mix (Food, Beverage, Dessert).
    *   Time Slot Analysis (Lunch, Afternoon, Dinner).
3.  **Inventory & Consumption (Food Cost)**:
    *   Detect critical stock deviations (Theoric vs Real).
    *   Calculate lost cost from waste.
    *   Monitor Food Cost percentage vs objectives.
4.  **Heatmap (Occupancy)**: Visual representation of busy hours/days to optimize staff shifts.
5.  **Audit & Operations**:
    *   Discount impact analysis (TheFork, Promos).
    *   Cancellation audits (detect suspicious voids by waiter).
6.  **Reputation (Feedback)**: Net Promoter Score (NPS) and sentiment analysis from Google/Tripadvisor.

**Data Sources Integrated:**
*   **POS**: Agora POS (Sales, Tickets).
*   **Reservations**: CoverManager (Forecasts, No-shows).
*   **ERP**: Accounting, HR costs.
*   **External**: Weather, Events.
*   **Reviews**: Google, TripAdvisor.

**Benefits:**
*   **360 Visibility**: Control all locations from one screen.
*   **Time Saving**: Automated reports (no more Excel).
*   **Waste Reduction**: Spot theft and inventory errors.
*   **AI Prediction**: Anticipate demand for ordering.